Colab Terms of Use

Your privacy comes first in all everything we do on the Colab CPD platform. Any updates will reflect changes introduced by the new European data protection law known as the General Data Protection Regulation (GDPR), which goes into effect later in May. To learn more, please review the information below.

As always, please feel free to contact if you have any questions.



We make sure every effort is made to ensure that the information on this site is accurate and up to date. However, ACO Technologies plc and Futurebuild do not warrant or assume any legal liability for the accuracy of any information divulged and accepts no responsibility for any errors or oversights.

External Links

ACO Technologies plc and Futurebuild are not responsible for the contents of any third party site pages or links provided within the site. Hyperlinks from the Colab-CPD site do not imply any kind of endorsement of the content of these pages. In some instances visits to third party sites may involve third party cookies being placed on your machine.


The following refers to all text, photos and other design elements on this website. All material published on this website is material for which copyright is owned by ACO Technologies plc, Futurebuild and others. No part of any material may be copied or reproduced without prior permission of ACO Technologies plc, Futurebuild or the copyright holder. If you would like permission to copy or reproduce the material from Colab-CPD which is available on the Internet, please contact us via email at

Privacy policy.

Please see our ‘Privacy policy’ for more details

Passing on data.

We do not disclose data to third parties.


We do not use a secure transmission method for you to send us data. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

Unauthorised access

Improper use or disclosure

Unauthorised modification

All our employees and suppliers that have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our customer's personal data.

Rights for access to personal data.

You are entitled to ask if we are keeping any personal data about you and you can also request a copy of that data. At any time you may request that we delete or correct your personal information, please contact us via email at

Non-Acceptance of the Terms and Conditions

If you do not accept these terms and conditions in full, you do not have permission to access the contents of the website and therefore should cease using the website immediately.

Privacy Policy

Your Personal Data:

What we collect

ACO Technologies plc will be what’s known as the ‘Controller’ of the personal data you provide to us. This means they are responsible for the security of your data. We only collect basic personal data about you which does not include any special types of information but can include location based information – this will normally be your place of work and is only entered by you. Information will always include your name and email. Any other personal data stored by us will be provided by you and will only be with your consent.

Why we process personal information

Recital 47 of the GDPR allows for the processing of personal information for our legitimate business interests in terms of direct marketing. “Legitimate Interests” means the interests of our company in conducting and managing our business to enable us to offer you the best services and applicable products, and the most appropriate and secure experience.

For example, we have an interest in making sure our marketing is relevant for you and your organisation, so we may process your information to send you marketing that is tailored to your interests in your business. We believe this processing is in your interests as well.

When we process your personal information based on legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests. We will not use your Personal Data for activities where our interests are overridden by the impact on you.

Processing of this data for ‘unsolicited’ marketing communications is also regulated by Privacy and Electronic Communications Regulations (PECR) consequently we are careful to ensure our processes conform to those requirements.

Where information has been directly requested by you, PECR is not relevant although in our communications we will always say who we are, display our telephone number and provide contact address whenever appropriate.

For corporate subscribers it may be that in the first instance what is known as a ‘soft opt-in’ will have been triggered by you through an active expression of interest in We will always seek to offer clear and unambiguous options thereafter to ensure you receive only relevant information to your interest.

What are your rights?

We only use data for marketing where you have provided appropriate consent, however you are entitled to withdraw that consent at any time.

PECR rules on consent, the soft opt-in and the right to opt-out, do not apply to electronic marketing messages sent by us to ‘corporate subscribers’. While you may receive a legitimate interest email from us based on a ‘soft opt-in’, we will always offer an easy and quick method to ‘opt out’.

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted within one calendar month. If you wish to raise a complaint on how we have handled your personal data, you can request for us to investigate the matter.

Data Protection is taken very seriously by ACO Technologies PLC and should you have any enquiries in the first instance your first point of contact should be via email to

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

How we use your information

We would like to use your name and email address to provide you with information specific to your areas of interest, this would include things like CPD presentation updates, training, sector/role specific articles and new product updates. Ongoing use of your data for these communications will depend on your opt in preferences.

Any information about you that we do hold is not shared with third parties and you can unsubscribe at any time via email:

Storage of data

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union and in the USA. No third parties have access to your personal data unless the law allows them to do so.

We have Data Protection processes in place to oversee the effective and secure processing of your personal data.

Data held in the USA is done so in partnership with a Processor that has successfully certified its adherence to the EU-US and/or Swiss-US Privacy Shield Framework, as administered by the U.S Privacy Shield Framework, as administered by the U.S. Department of Commerce and detailed at

More information is available on request.

How long we keep your data

Personal data is stored for varying lengths depending on nature and purpose for which it was collected. We store personal data in line with any applicable statutory minimum periods, and then review it periodically (usually annually from the point of registration) to ensure it is still necessary to be retained for the purpose for which it was collected. In exceptional circumstances where there is a statutory maximum for which data can be retained, such as County Court Judgements we will delete accordingly on expiration.

What are Cookies, and how do we use them?

Cookies are text files that websites exchange with the devices used to browse the net, in order to store some data that will be re-used; they can be stored on the hard disk of your computer in order to make the browsing and the use of the same website easier.

Cookies can be used to determine whether a connection between your computer and our website has already happened or not.

It is obviously possible to visit the website without cookies. Most of the browsers automatically accepts cookies. The automatic registration of cookies can be avoided clicking on “do not accept cookies” among the options given. For further information on this operation, please consult the instruction of the browser. Deleting the cookies stored on the hard disk is possible at any time. Choosing not to accept cookies from the browser can limit the available functions of our website.

When visiting our website for the first time, a banner appears at the top of the screen by which we ask if you accept our cookie policy. The banner provides a link for further information. If the user chooses to ignore the notice and continues using the website, Colab CPD will not store a cookie on the hard disk of the user’s computer to register the choice, and upon the following visit to the website, the approval to the use of cookies will be asked again. Only in case of acceptance the banner will not appear when visiting the website again, without prejudicing the possibility of deleting the cookies at any time, changing the settings of the browser.

Third Party Cookies

When visiting our website, you will also receive third parties cookies, which provide the visitor with additional services and features and enhance the use of the website, such as the links to the social networks. This Privacy Policy does not apply to the services provided by third parties, and this website does not have any control on cookies completely managed by the third parties.

The data providing agreement exists between the visitor/user and the third parties only; therefore, receiving the approval for the use of these cookies lies with the third parties, and this website has no part in the agreement. This website facilitates third party cookies for the following: Website analytics - used to track user movement to enable better content management and website layout Social media - used only as long as social media content is viewed on the website.

Analytics cookies we use

We use analysis tools that use cookies (performance cookies) to gather browsing data in order to examine the use of the website by the visitors, report on the activities of the website, and provide other information, including the number of visitors and the visited pages. The tools can also transfer this information to third parties, when provided by the law or when the said third parties treat the said information on behalf of analysis provider, eg Google.

Disabling Cookies

Cookies are linked to the browser that is being used, and MAY BE DISABLED FROM THE BROWSER SETTINGS, withholding or lifting the approval to the use of cookies. Please note that disabling the cookies may prevent some features of the website from working correctly.

We use the following Cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, keeping track of the login state.


Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.











Functionality cookies. These are used to recognise you when you return to our website. It allows the third party services we use to reconise you also.












Note: A Login/Registration is required to view your record.

Maintaining your CPD and keeping track of your activities is vital. For every event that you watch or attend through Colab, you will receive a formal CPD certificate.

Where can I find my certificates?

Colab Professional Development creates a personalised CPD record for each of its members. To view your CPD certificate record, you will need to register or login into the platform and then click on 'Certification' in the top menu bar. You can come back to your record at any time to download or review past certificates.

What is the criteria to receive a certificate?

To generate a certificate, a webinar or on-demand video must be watched to the end. For Live Events, your attendance will be validated by the event organiser first. As soon as this has been completed, a CPD certificate will be shown in your record.

If you have engaged with Colab content and have not received your CPD certificate following completion, please contact our marketing department.

Maintaining your CPD and keeping track of your activities is vital. For every event that you watch or attend through Colab, you will receive a formal CPD certificate.

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